Support
Guides for BARE clients. If you cannot find what you need, call or email and we will sort it.
Email setup
Your new email accounts are ready. There are two ways to use them.
On your own device
To set up email on your iPhone, iPad or Outlook, enter these details.
- Username
- yourname@youremail.co.uk
- Password
- your password
- Incoming server
- mail.yourdomainname.co.uk
- IMAP port
- 993
- POP3 port
- 995
- Outgoing server
- mail.yourdomainname.co.uk
- SMTP port
- 465
Authentication is required for IMAP, POP3 and SMTP.
Stuck? Call us on 01761 880 122 and we will walk you through it.
DNS setup
To get your website or email live with us, your domain needs to point at our services. This is done by updating the DNS records for your domain name. Only the following records are required.
| DNS entry | Type | Priority | Target |
|---|---|---|---|
| @ | A | 46.17.94.131 | |
| www | A | 46.17.94.131 | |
| A | 46.17.94.131 | ||
| @ | MX | 10 | webcreateuk.co.uk |
| @ | TXT | v=spf1 ip4:46.17.94.131 -all |
If your domain is managed by us, we will handle all of this for you. If not, your domain registrar's control panel is where these records live, and we are happy to help if you get stuck. Call us on 01761 880 122.
Still stuck?
No ticket queues and no call centres. Call us on 01761 880 122 or email hello@barecreative.co.uk and a real person will help.