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A recruitment agency website has to serve two completely different visitors at once. Candidates arrive wanting a job: quickly, on a phone, often without a CV to hand. Clients arrive wanting proof you can find people they can't. Most agency websites serve one audience half-well and the other barely at all.
The fix isn't a bigger homepage. It's designing two deliberate journeys, candidate and client, from the first click, then getting the unglamorous plumbing right underneath: live job feeds that don't break, applications that work in under a minute on a phone, and consultant profiles that sound like actual humans. Here's what that looks like in practice.
The two-audience problem is really a navigation problem
Within about three seconds of landing, every visitor should be able to fork: "Find a job" or "Hire talent", prominent, unmissable, and leading to genuinely different journeys. Candidates need live roles, salaries, and a fast way to apply or register interest. Clients need your sectors, your process, who they'd actually be dealing with, and evidence you've filled roles like theirs before.
Each journey needs its own proof, too. Candidate testimonials mean little to a hiring director; time-to-fill and retention outcomes mean little to a candidate. Mixing them into one long homepage serves nobody. And there's a quiet third audience worth remembering: your next consultant. Experienced recruiters research an agency's website before interviewing, and a tired site suggests a tired desk.
Job feeds and integrations: the realities nobody mentions
A jobs page only works if it's alive. Manually re-posting roles to the website dies within a fortnight of going live. Consultants are busy, and the site silently falls behind the job boards. The sustainable options are a feed from a multiposting tool such as Broadbean, Idibu or LogicMelon, or a direct integration with your ATS or CRM (Bullhorn, Vincere, JobAdder and the like) so consultants post once and the site updates itself.
Then come the realities that separate a good build from a plugin bolted onto a template:
- Feeds break silently. An unmonitored feed can sit empty for weeks before anyone notices. Build in monitoring so failures are loud.
- Syndicated job descriptions are duplicate content. The same text sits on Indeed, Totaljobs and a dozen aggregators. Rewriting your flagship roles for your own site is what lets those pages rank.
- Google surfaces jobs directly in search, but only if each listing carries proper JobPosting structured data. It's free visibility most agency sites throw away.
- Expired jobs must expire well. Redirect filled roles to similar live ones or the relevant sector page, or the site slowly fills with dead ends, which is bad for candidates and for search rankings alike.
This is why we handle web development in-house on our own CMS: the job feed gets built around how your ATS actually behaves, rather than bending your process around what an off-the-shelf plugin permits.
Consultant profiles are your real product pages
Whatever the brochure says, both audiences are buying a consultant. Candidates want to know who will represent them; clients want to know who will be picking up the phone on their behalf. So treat profiles like product pages: a real photograph, the sectors and roles they cover, a direct email and dial, a LinkedIn link and, ideally, their current live roles pulled in automatically.
Then the copy. Every agency website says "we're passionate about people". If your consultant profiles could be pasted onto a competitor's site without anyone noticing, they aren't finished. One specific line each (the niche they know inside out, the placement they're proudest of, how they actually work) does more than three paragraphs of boilerplate.
Niche positioning: the courage to say what you don't do
A generalist agency website competes with Indeed and loses. A specialist one owns its corner. "Engineering recruitment, South West" is a position; "recruitment across all sectors nationwide" is a shrug. The website is where that positioning becomes concrete: a dedicated page per sector or discipline, written with the fluency only a specialist has: typical roles, salary bands, what's moving in the market.
Specialist content is also the bookmarkable layer that keeps both audiences coming back between jobs: salary guides, hiring-market updates, honest interview advice. And it now earns you a second kind of visibility. When someone asks an AI assistant to suggest specialist agencies in a sector and city, the answers are drawn from agencies whose expertise is published clearly and structured well. That's the GEO half of our SEO and GEO work, and recruitment is a sector where it already shows.
Speed-to-apply: the mobile test that decides everything
Most candidate traffic is mobile, and much of it is discreet: a phone under the desk at the job they're trying to leave. Design for that person. If applying takes more than a minute, you're losing applications you'll never see.
- No forced account registration before applying. Registration walls are the single biggest killer of agency applications.
- Ask for the minimum: name, contact details, CV. Every extra field costs candidates.
- Accept CVs from cloud storage (Google Drive, iCloud, Dropbox), because the CV is rarely on the phone itself. Offer a no-CV route too: a LinkedIn URL or a callback request.
- Confirm what happens next, specifically. "A consultant will call you within one working day" beats "thank you for your submission" by miles.
Why generic corporate templates fail both audiences
Template sites assume one audience, one message and one call to action, and recruitment has two of each, plus a live database of jobs that templates were never designed to hold. So the jobs page becomes an afterthought, the apply journey becomes a generic contact form, and the design becomes the same stock handshake photography as the three competitors your client is also considering. In an industry that sells differentiation for a living, looking interchangeable is an expensive irony. The structure of a recruitment site (two journeys, live data, fast apply) has to be designed on purpose.
Common questions
Do we need a good website if most of our placements come from LinkedIn and referrals?
Yes, because LinkedIn and referrals give people your name, and your website is where they decide what to do with it. A hiring manager who gets your InMail will look you up before replying. A candidate recommended by a friend will check your live roles before calling. A weak site quietly loses business your outreach had already earned. Your website is also the only channel you own outright. LinkedIn can change its rules and reach whenever it likes.
How do jobs get onto our website automatically?
Usually one of two ways: a feed from a multiposting tool such as Broadbean, Idibu or LogicMelon, or a direct integration with your ATS or CRM, such as Bullhorn, Vincere or JobAdder. Consultants post once and the role appears on your site alongside the job boards. The build quality matters more than the tool: the feed needs monitoring so it fails loudly rather than silently, and expired roles need to redirect somewhere useful instead of piling up as dead pages.
Why do candidates drop out before applying?
Almost always friction: a forced account registration, a long form, or an application that assumes the candidate is at a desk with a CV to hand. Most candidates browse on their phone, and many browse discreetly. If applying takes more than about a minute (name, contact details, CV from cloud storage or a no-CV option), a large share will give up and apply to the same role through a job board instead, which costs you the direct relationship.
Should we put salaries on our job adverts?
Wherever you can, yes. Adverts with a stated salary or a genuine range consistently attract more applications, and candidates increasingly read the word "competitive" as evasive. Some clients will insist on confidentiality, which is fine as an exception. As the default, transparency filters in serious, correctly-matched candidates and saves your consultants time on mismatched expectations.
Built for both of your audiences
We're Bare Creative: Jack and Carly, a two-person design and development studio in Somerset. We build websites for recruitment agencies with the plumbing done properly: live job feeds, fast mobile apply, and positioning that makes clients pick up the phone. If your site is serving one audience and ignoring the other, get in touch and we'll talk through what a rebuild would actually involve.
